90 Day Inspection Warranty
MHBI is now offering a 90 day post inspection limited warranty as a benefit to our FULL home inspection* clients. The fee is only $25 additional, added to the cost of the full inspection. The benefit of this time-limited coverage is for peace of mind if an issue occurs with a limited list of major appliances and systems** in the home, that are not documented in the inspection report, within the 90 days from "the date of the inspection".
* A Full Home Inspection is one that includes our comprehensive digital (PDF) report.
** The ONLY systems covered by this 90-day warranty are: 1) Furnace, 2) Air Conditioner, 3) Water Heater, 4) Dishwasher, 5) Range.
Note: MHBI HIGHLY recommends that you review the Fine Print for any extended home warranty that you are offered or decide to purchase, as any issues listed in the home inspection report are routinely excluded from any future claim, if they are not repaired or replaced prior to settlement, and there are typically a large number of exclusions applied by the individual warranty company and warranty plans that are offered. MHBI asks that you read the Fine Print so there are no surprises when a problem arises and you choose to request warranty assistance.
* A Full Home Inspection is one that includes our comprehensive digital (PDF) report.
** The ONLY systems covered by this 90-day warranty are: 1) Furnace, 2) Air Conditioner, 3) Water Heater, 4) Dishwasher, 5) Range.
Note: MHBI HIGHLY recommends that you review the Fine Print for any extended home warranty that you are offered or decide to purchase, as any issues listed in the home inspection report are routinely excluded from any future claim, if they are not repaired or replaced prior to settlement, and there are typically a large number of exclusions applied by the individual warranty company and warranty plans that are offered. MHBI asks that you read the Fine Print so there are no surprises when a problem arises and you choose to request warranty assistance.
The Details
This agreement is between the Home Inspector and Complete Appliance Protection, Inc. (hereafter referred to as CP). CP agrees to provide a 90-Day home warranty, as per the terms and conditions in the brochure, for any properly registered home warranty. The Home Inspector agrees to properly register each warranty it provides to its clients by providing customer information, including the client’s name, address, phone number, email address, and inspection date, along with any comments on specific situations, through the OREP portal no later than 10 p.m. CST on the Monday following the inspection. CP reserves the right to refuse to honor any warranty which is not properly registered. CP will not give or sell the home inspector’s clients personal information to any 3rd parties. The home inspector is required to show the 90-Day Guarantee product offering (and any selected options) on their web site.
Proceed with Confidence It was smart to have your home inspected by a professional Home Inspector who has thoroughly inspected your property and pointed out problem areas for you. Between the inspection and the Complete Protection (CP) 90-day service plan, you can move forward without worrying about an unexpected repair bill or a major appliance replacement. A CP Home Protection Plan Provides You with... Security CP protects any part that is inside the sheet-metal skin of your appliances. We also have no exclusions for age, rust, or unknown pre-existing conditions. Support If you need a repair you may use a local technician of your choice or a local professional from our service referral network. CP is staffed 24 hours a day, 365 days a year for questions and claims. Savings CP pays 100% of the repair costs (parts and labor); there is no deductible for you to pay when a servicer comes out. CP has a guaranteed reimbursement toward the replacement of protected appliances.
Reimbursement Schedule:
AC/HP – Inside Coil.................. $350
AC/HP – Outside unit .............. $500
Dishwasher ................................. $250
Furnace/Air Handler................... $500
Packaged Unit............................. $850
Range........................................... $250
Thermostat.................................. $150
Water Heater ...............................$250
How to request service - Once you are enrolled, if you have a problem with any of your protected appliances call CP Customer Service at 800-978-2022 to obtain authorization and initiate a claim. Extend your warranty Security is such a great feeling. Why not be protected beyond your three month warranty? CP has five customizable plans to choose from to fit your warranty needs! For more information call 800-978-2022 or visit our website at completehomewarranty.com. Home Protection 90-DAY GUARANTEE Complete Appliance Protection, Inc. 1532 NE 96th Street, Suite A, Liberty, MO 64068-1348 • Canada at
Reimbursement Schedule:
AC/HP – Inside Coil.................. $350
AC/HP – Outside unit .............. $500
Dishwasher ................................. $250
Furnace/Air Handler................... $500
Packaged Unit............................. $850
Range........................................... $250
Thermostat.................................. $150
Water Heater ...............................$250
How to request service - Once you are enrolled, if you have a problem with any of your protected appliances call CP Customer Service at 800-978-2022 to obtain authorization and initiate a claim. Extend your warranty Security is such a great feeling. Why not be protected beyond your three month warranty? CP has five customizable plans to choose from to fit your warranty needs! For more information call 800-978-2022 or visit our website at completehomewarranty.com. Home Protection 90-DAY GUARANTEE Complete Appliance Protection, Inc. 1532 NE 96th Street, Suite A, Liberty, MO 64068-1348 • Canada at
The Fine Print
1. DEFINITIONS: “Company” means Complete Appliance Protection, Inc., the administrator of the program. “You or Your” means the recipient of this Plan.
2. PROTECTION SUMMARY: This Plan covers only those items specifically listed below and excludes all others. Appliances: Range (cooktop, oven), dishwasher. Climate: Central forced air conditioning, furnace/air handler, and thermostat. Plumbing: Water Heaters. Foundation: Poured concrete and block wall foundations. Framework: Floor joists, bottom and top plates and wall members. Roof: Roof.
3. PROTECTION TERMS: The Company will provide repair service on Your Appliances/ Climate to restore them to normal operating condition as a result of electrical or mechanical component failure. Any part necessary for the normal operation of your Appliance/Climate that is contained within the sheet metal skin of that unit is protected by this plan. All coverage is limited to those items within the home’s foundation, unless specified otherwise. The Company is not an insurance company, but will reimburse You up to an aggregate maximum of $2,000 for any deductibles paid toward homeowner’s insurance claims made on Foundation, Framework or Roof.
4. TERM OF PLAN: This plan runs for a period of 90 days following the initial date of Your inspection, or 30 days after closing, whichever is later.
5. WHAT THE PLAN DOES NOT PROTECT: A. Drainage: This Plan does not cover clogs or stoppages of any kind, nor does it cover well, septic tank systems or condensation drain lines on your air conditioner. B. Irrigation Systems: This plan does not cover irrigation or sprinkler systems of any kind. C. Renovation: Homes undergoing renovation, remodel or being “flipped” as an investment are excluded from the Plan. D. Prior to Home Inspection: The Company will not pay for repairing anything that occurred prior to the Home Inspection. E. Abnormal or Unsafe Conditions: The Company reserves the right to refuse service if one of the following conditions exist: Item is unserviceable, working conditions are unsafe, installation codes are not met, unit is not being used for its designed purpose, fraud/abuse of this Plan. F. Situations Normally Covered By Your Homeowners Policy: The Company will not pay for repairs or damage caused by animals, humans, floods, fire, lightning, power surges, theft, power/water supply outages, natural disasters, acts of God or civil disobedience. G. Not up to Code: The Company will not pay for the repair of anything that is required by any government body (city, state, federal) or other third party. H. Investigation: The Company will not pay for the repair of any damage done due to the investigation or repair of a covered claim. For example, repairing sheet rock, or insulation that were accessed during the investigation or repair. I. Noted Defect: The Company shall not pay for any repair when the home inspector cannot inspect an item or has noted a defect (damage, leaks, improper installation or worn materials). J. Consequential Damage: The Company will not pay for any secondary damage resulting from any mechanical or structural component failure. This also includes lost time, lost use of your home, or any damages due to special circumstances. K. Cosmetic: Cosmetic repairs are not covered by this Plan. L. Uneconomical: The Company may refuse to repair an item if in its sole discretion it believes it is uneconomical to repair, or if the item is not repairable. If the Company decides not to repair an item protected under this Plan, the Company will reimburse You toward the replacement and installation of that item with a new one based on the following schedule: $150 for thermostat; $250 for dishwasher, range, or water heater; $350 for the inside coil of central air unit; $500 for furnace/air handler or outdoor condensing unit, $850 for a packaged HVAC system.
6. SERVICE RESPONSE TIME: Weather conditions and workload will govern service response time. Overtime and holiday rates will not be paid, unless there is a risk of pipes freezing, only straight time. You may utilize a service company of Your own choosing, or the Company may provide you with a referral, if available. Your service company may be asked to provide an itemized repair estimate, including the breakdown of parts & labor, as well as a specific cause for the failure.
7. HOW TO MAKE A CLAIM: To request service You must first contact the Company at 800-978-2022 to receive an authorization number for Your claim. The Company will not pay charges for labor or parts procured by You without prior authorization from the Company. All claims must be received within 90 days of the date of initial inspection, or 30 days after closing, whichever is later. You may be asked to provide the Company a copy of your home inspection report as well as documentation and correspondence with Your insurance company.
Complete Protection Home Warranty
532 NE 96th Street, Suite A
Liberty, MO 64068
800-978-2022
Fax 816-792-2009
[email protected]
www.completehomewarranty.com
2. PROTECTION SUMMARY: This Plan covers only those items specifically listed below and excludes all others. Appliances: Range (cooktop, oven), dishwasher. Climate: Central forced air conditioning, furnace/air handler, and thermostat. Plumbing: Water Heaters. Foundation: Poured concrete and block wall foundations. Framework: Floor joists, bottom and top plates and wall members. Roof: Roof.
3. PROTECTION TERMS: The Company will provide repair service on Your Appliances/ Climate to restore them to normal operating condition as a result of electrical or mechanical component failure. Any part necessary for the normal operation of your Appliance/Climate that is contained within the sheet metal skin of that unit is protected by this plan. All coverage is limited to those items within the home’s foundation, unless specified otherwise. The Company is not an insurance company, but will reimburse You up to an aggregate maximum of $2,000 for any deductibles paid toward homeowner’s insurance claims made on Foundation, Framework or Roof.
4. TERM OF PLAN: This plan runs for a period of 90 days following the initial date of Your inspection, or 30 days after closing, whichever is later.
5. WHAT THE PLAN DOES NOT PROTECT: A. Drainage: This Plan does not cover clogs or stoppages of any kind, nor does it cover well, septic tank systems or condensation drain lines on your air conditioner. B. Irrigation Systems: This plan does not cover irrigation or sprinkler systems of any kind. C. Renovation: Homes undergoing renovation, remodel or being “flipped” as an investment are excluded from the Plan. D. Prior to Home Inspection: The Company will not pay for repairing anything that occurred prior to the Home Inspection. E. Abnormal or Unsafe Conditions: The Company reserves the right to refuse service if one of the following conditions exist: Item is unserviceable, working conditions are unsafe, installation codes are not met, unit is not being used for its designed purpose, fraud/abuse of this Plan. F. Situations Normally Covered By Your Homeowners Policy: The Company will not pay for repairs or damage caused by animals, humans, floods, fire, lightning, power surges, theft, power/water supply outages, natural disasters, acts of God or civil disobedience. G. Not up to Code: The Company will not pay for the repair of anything that is required by any government body (city, state, federal) or other third party. H. Investigation: The Company will not pay for the repair of any damage done due to the investigation or repair of a covered claim. For example, repairing sheet rock, or insulation that were accessed during the investigation or repair. I. Noted Defect: The Company shall not pay for any repair when the home inspector cannot inspect an item or has noted a defect (damage, leaks, improper installation or worn materials). J. Consequential Damage: The Company will not pay for any secondary damage resulting from any mechanical or structural component failure. This also includes lost time, lost use of your home, or any damages due to special circumstances. K. Cosmetic: Cosmetic repairs are not covered by this Plan. L. Uneconomical: The Company may refuse to repair an item if in its sole discretion it believes it is uneconomical to repair, or if the item is not repairable. If the Company decides not to repair an item protected under this Plan, the Company will reimburse You toward the replacement and installation of that item with a new one based on the following schedule: $150 for thermostat; $250 for dishwasher, range, or water heater; $350 for the inside coil of central air unit; $500 for furnace/air handler or outdoor condensing unit, $850 for a packaged HVAC system.
6. SERVICE RESPONSE TIME: Weather conditions and workload will govern service response time. Overtime and holiday rates will not be paid, unless there is a risk of pipes freezing, only straight time. You may utilize a service company of Your own choosing, or the Company may provide you with a referral, if available. Your service company may be asked to provide an itemized repair estimate, including the breakdown of parts & labor, as well as a specific cause for the failure.
7. HOW TO MAKE A CLAIM: To request service You must first contact the Company at 800-978-2022 to receive an authorization number for Your claim. The Company will not pay charges for labor or parts procured by You without prior authorization from the Company. All claims must be received within 90 days of the date of initial inspection, or 30 days after closing, whichever is later. You may be asked to provide the Company a copy of your home inspection report as well as documentation and correspondence with Your insurance company.
Complete Protection Home Warranty
532 NE 96th Street, Suite A
Liberty, MO 64068
800-978-2022
Fax 816-792-2009
[email protected]
www.completehomewarranty.com